The future of work: Understanding what’s temporary and what’s transformative
Marino Mugayar-Baldocchi, Bill Schaninger, and Kartik Sharma
McKinsey & Company
17 May 2021
COVID-19 has accelerated changes to the nature of work. It is important, however, to recognize that the two major questions organizations must articulate remain the same as before the pandemic: “How do we make money?” and “How is the work done?” What has changed are the ways in which organizations can and should answer these questions.